Thursday, December 22, 2011


To add to the recent problems with delivery services...*EDIT--a few more of these issues*

I ordered a ham--a lovely, smoked ham--to be part of Christmas dinner.  Because it was a food item, I opted to have it shipped via a certain federal-leaning express delivery service, thinking that it would get to my door just a couple of days after it was shipped, so that I would be able to have a nice, fairly fresh ham on the table and my lovely wife and I would not have to work so hard to put Christmas dinner on the table.

It shipped out on Monday, and it was supposed to reach my door yesterday.  I stayed home all day, not leaving the house, not going to aikido, not going to the office to tie up a last lingering bit of paperwork, so that I could receive the package.  And it was in vain.  No note, no call, no ham.

Today, I called the company that was supposed to deliver my Sunday Christmas dinner.  The customer service rep. apologized profusely and assured me that the ham would be at my door today.  And so I waited again, not leaving the house, not going to aikido, not going to the office to wish a happy holiday to the staff of the building, so that I could receive the package.  By 6:30, the ham had still not arrived, and I remembered that when I had spoken to the rep. in the morning, I had been told that the driver "ran out of time" at just before 7:30.  So I called again, hoping to keep the same thing from happening today as yesterday.

With that call, I was assured that the ham would be at my house by 8.  So I waited a bit more.  And by 8, I still had no ham, but I figured, "Hey, traffic," and I waited a few more minutes.  A few being in this case thirty.  And still no ham, so I called again.

Oh, yes, they apologized prettily, but that didn't get me my damned ham.  And, since I paid for a service I did not receive, I asked for a refund; I was told that I had not paid for it, but the company that had sent the ham had, and so for me to get a refund, I'd have to go through them.

So, no ham, no refund, and not a whole lot of happiness on my part.  I'll be going in tomorrow to get the damned thing--even if it is bad now, I paid for it, and I want what's mine, dammit.  But this will be the last time that I go through this company if it is in any way, shape, or form possible for me to avoid having to deal with these people again.

Oh, and for those who say that the US Post Office can be replaced by more efficient private enterprise...shut up.  Shut the fuck up.  And keep your fucking mouth shut.

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